Online IT store

                                                                      Asterisk

Asterisk support in dubai

is the open source a Linux base platform for building communication Network . with the help of it we can turn any ordinary PC into the full flex

PBX system in a fraction of minutes .asterisk can be installed in an any a Linux operating system and there is asterisk embed distros are available with easy to configure graphical user interfaces (GUI) like elastix, free PBX and trix box and much more.

Netmate IT offers professional and affordable installation, powerful configuration and support for asterisk services across the border, round the clock thus ensure the best service to build and ma powerful unified communication solution.

Netmate IT  support team has extensive knowledge and experience to empower your IP PBX system, call center, IVR, conference servers.

Below are the some of the asterisk configuration service that is important for small, medium and large enterprises, call center, BPO 's.

  1. Custom IVR.

IVR stand for interactive voice response. IVR is the Technology that allows the computer to interact with a human though the voice and DTMF tone input via keyboard. Netmate IT asterisk support helps you to configure IVR system as per your requirement and ensure that your asterisk system to communicate with your customer through IVR system.

2.CRM Integration

One of the most important requirements of any organized ‘customer focused’ enterprise, is to have easy access to CRM. Features like ‘Inbound call pop-up’ to see customer’s data, Voice Logger integration with CRM to organized the call records, historical call records access for quality check, all are required by both growing as well as established organizations and us Netmate IT are the best to build this kind of environment.

3. Voicemail-email integration
Asterisk has long been able to email you voicemail messages as attachments, but did you know it can natively 
store your voicemail messages in IMAP? Unify your email and voicemail, no charge.

4.  Connect using Google Voice and GTalk 
Use Google’s services with Asterisk to send and receive free calls with other Google users and plain old telephones, too.

5. Connect to enterprise directories
Asterisk can authenticate users against your LDAP server, Lotus Domino Directory, Apple OpenDirectory, or even Microsoft ActiveDirectory.

6. Calendar integration 
Have your Asterisk server call you to remind you of your next meeting, or even automatically join you with your next conference call right on time. The Asterisk calendaring API is compatible with iCalendar, CalDAV, and Exchange.

Asterisk Features
Asterisk-based telephony solutions offer a rich and flexible feature set. Asterisk offers both classical PBX functionality and advanced features and interoperates with traditional standards-based telephony systems and Voice over IP systems. Asterisk offers the features one would expect of a large proprietary PBX system such as Voicemail, Conference Bridging, Call Queuing, and Call Detail Records. 


Call Features

  • ADSI On-Screen Menu System
  • Alarm Receiver
  • Append Message
  • Authentication
  • Automated Attendant
  • Blacklists
  • Blind Transfer
  • Call Detail Records
  • Call Forward on Busy
  • Call Forward on No Answer
  • Call Forward Variable
  • Call Monitoring
  • Call Parking
  • Call Queuing
  • Call Recording
  • Call Retrieval
  • Call Routing (DID & ANI)
  • Call Snooping
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Caller ID Blocking
  • Caller ID on Call Waiting
  • Calling Cards
  • Conference Bridging
  • Database Store / Retrieve
  • Database Integration
  • Dial by Name
  • Direct Inward System Access
  • Distinctive Ring
  • Distributed Universal Number Discovery (DUNDI)
  • Do Not Disturb
  • E911
  • ENUM
  • Fax Transmit and Receive (3rd Party OSS Package)
  • Flexible Extension Logic
  • Interactive Directory Listing
  • Interactive Voice Response (IVR)
  • Local and Remote Call Agents
  • Macros
  • Music On Hold
  • Music On Transfer
    • Flexible Mp3-based System
    • Random or Linear Play
    • Volume Control
  • Predictive Dialer
  • Privacy
  • Open Settlement Protocol (OSP)
  • Overhead Paging
  • Protocol Conversion
  • Remote Call Pickup
  • Remote Office Support
  • Roaming Extensions
  • Route by Caller ID
  • SMS Messaging
  • Spell / Say
  • Streaming Media Access
  • Supervised Transfer
  • Talk Detection
  • Text-to-Speech (via Festival)
  • Three-way Calling
  • Time and Date
  • Transcoding
  • Trunking
  • VoIP Gateways
  • Voicemail
    • Visual Indicator for Message Waiting
    • Stutter Dialtone for Message Waiting
    • Voicemail to email
    • Voicemail Groups
    • Web Voicemail Interface
  • Zapateller

Computer-Telephony Integration

  • AGI (Asterisk Gateway Interface)
  • Graphical Call Manager
  • Outbound Call Spooling
  • Predictive Dialer
  • TCP/IP Management Interface

Scalability

  • TDMoE (Time Division Multiplex over Ethernet)
    • Allows direct connection of Asterisk PBX
    • Zero latency
    • Uses commodity Ethernet hardware
  • Voice-over IP
    • Allows for integration of physically separate installations
    • Uses commonly deployed data connections
    • Allows a unified dialplan across multiple offices

Codecs

  • ADPCM
  • G.711 (A-Law & μ-Law)
  • G.723.1 (pass through)
  • G.726
  • G.729 (through purchase of commercial license through Digium)
  • GSM
  • iLBC
  • Linear
  • LPC-10
  • Speex

Protocols

  • IAX?(Inter-Asterisk Exchange)
  • H.323
  • SIP (Session Initiation Protocol)
  • MGCP (Media Gateway Control Protocol
  • SCCP (Cisco?Skinny?

Traditional Telephony Interoperability

  • E&M
  • E&M Wink
  • Feature Group D
  • FXS
  • FXO
  • GR-303
  • Loopstart
  • Groundstart
  • Kewlstart
  • MF and DTMF support
  • Robbed-bit Signaling (RBS) Types

PRI Protocols

  • 4ESS
  • BRI (ISDN4Linux)
  • DMS100
  • EuroISDN
  • Lucent 5E
  • National ISDN2
  • NFAS

Call Features

Call Features ADSI On-Screen Menu System Alarm Receiver Append Message Authentication Automated Attendant Blacklists Blind Transfer Call Detail Records Call Forward on Busy Call Forward on No Answer Call Forward Variable Call Monitoring Call Parking Call Queuing Call Recording Call Retrieval Call Routing (DID & ANI) Call Snooping
Call Transfer Call Waiting Caller ID Caller ID Blocking Caller ID on Call Waiting Calling Cards Conference Bridging Database Store / Retrieve Database Integration Dial by Name Direct Inward System Access Distinctive Ring Distributed Universal Number Discovery (DUNDI) Do Not Disturb E911 ENUM Fax Transmit and Receive (3rd Party OSS Package) Flexible Extension Logic Interactive Directory Listing Interactive Voice Response (IVR) Local and Remote Call Agents Macros Music On Hold Music On Transfer Flexible Mp3-based System Random or Linear Play Volume Control Predictive Dialer Privacy Open Settlement Protocol (OSP) Overhead Paging Protocol Conversion Remote Call Pickup Remote Office Support Roaming Extensions Route by Caller ID SMS Messaging Spell / Say Streaming Media Access Supervised Transfer Talk Detection Text-to-Speech (via Festival) Three-way Calling Time and Date Transcoding Trunking VoIP Gateways Voicemail Visual Indicator for Message Waiting Stutter Dialtone for Message Waiting Voicemail to email Voicemail Groups Web Voicemail Interface Zapateller
Translate العربيةEnglish
%d bloggers like this: