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ast e100

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Description

The main features  of asttec includes 100 Ext. +Video Conf. +IVR +Voice Mail +Fax +IP-PBX +Asterisk. We provides you the best support and good prices for all asttec products. Also we are the partners of Asttec products in Dubai. AstTECS IP PBX is developed to meet the voice and data convergence requirements necessary to run your business. Also the advanced features of astTECS IP PBX can reduce costs. More than this  increase productivity and connect remote offices and teleworkers. It enables your business to be flexible, innovative and competitive.

Product Features

  • We give the Automated Attendant
  • Black List
  • Also Blind transfer is possible
  • Call Details Record.
  • More than this Call Forward on No Answer is possible.
  • Provides the Call Forward Variable
  • In addition to this Call Monitoring
  • Also gives Call Parking
  • More than this Call Queuing is possible
  • Beyond this Call Recording option is given.
  • Also Call Retrieval is provided
  • Call Routing (DID & ANI)
  • In addition to this Call Snooping is provided.
  • More options like Call Transfer Call Waiting is given.
  • Caller ID
  • Also provides Caller ID on Call Waiting
  • Database Store / Retrieve
  • Also Database Integration is possible.
  • More than this gives the dial by Name
  • In addition to this Direct Inward System Access is possible.
  • Distinctive Ring
  • Distributed Universal Number Discovery (DUNDi™)
  • Also Do Not Disturb option is available.
  • More than this provides the Fax Transmit and Receive option.
  • In addition to this provides the Music On Transfer
  • Also Flexible Extension Logic is possible.
  • In addition to this gives the Interactive Directory Listing
  • Beyond this provides the Interactive Voice Response (IVR).
  • More than this gives the Local and Remote Call Agents
  • Also provides the Music On Hold
  • In addition to this gives the Caller ID Blocking option.
  • More than this Provides the Conference Bridging.

Product Details

 

Web based Company Receptionist
  • Provides the Calls in queue, pick which call is to be answered.
  • Also shows the Active Calls Show the list of active calls and engaged extensions.
  • In addition to this gives the Availability, IP Phone/soft phone status like off-hook, on-hook, ringing.
  • More than this Call Park option is given.
  • In addition to this gives the Drag and Drop call transfer.
  • Beyond this We provide the voicemail transfer.
  • Also gives the Call Toggle option – Allows operator to shift between calls
Call Queue
  • Music on Hold per queue.
  • Caller Experience – Let the caller hear the phone ring instead of listening to music on hold.
IVR ( Interactive Voice response )
  • We Provides the Ringing Options – Ring All, Round Robin, Fewest Calls, Least Recently Called, Random, and In Order.
  • More than this Extension Dialing – Allow the callers to dial an extension at any time.
  • Also Send to Voice Mail option is given.
Call Control
  • Call Transfer – you can easily transfer incoming calls or active calls to another extension. Set the transfer rules for incoming calls so you can check the call first, then transfer, transfer without checking, or send the call straight to voicemail.
  • Call Pick up – You can set up Call Pickup groups so some employees can pick up calls ringing on other extensions by dialing a short code on their own phones. You determine who has this permission and which calls they can pick up.
  • Do not disturb.
  • Hold – Put a call on Hold using the button on your IP phone, or from the Switchboard. You can customize the Music on Hold that plays until you resume the call.
  • Call Parking – Put a call on Hold using the button on your IP phone, or from the Switchboard. You can customize the Music on Hold that plays until you resume the call.
  • Also delivers a Parallel Ringing.
  • More than this we provide Follow me option.
Voice Mail & Voice mail To e-mail
  • Provides the Voice Mail Set up.
  • Also gives the Voice Mail Access.
  • Voice mail to email or to any email client.
Voice Recording     Automatically record calls coming in, going out, or even internally, based on the settings you define
Conferencing
  1. We gives the 3 way conferencing from the IP Phone.
  2. Also provides the Meet me conference- With a Meet Me Conference Center, each of your phone extensions can have its own conference room.
  3. More than this Dial-in Conference.
  4. In addition to this Dia-out Conference
Faxing
  1. Provides the Out going fax.
  2. More than this provides the Incoming Fax option.
Distributed Office setup
  • Connects Multiple Offices through MPLS or VPN. Also the Branch offices can be added to the IP server through an INTERNET connection.
Paging/PAS     *Provides the Dial a code to connect to a separate overhead paging and announcement system.
*Also gives the Dial a code and connect directly to a built-in one-way announcement speaker on one or more phones
Multi Trunking
  • Provides the option to Connect with PRI ISDN E1, T1.
  • Also connect with Analog/PSTN/CO Lines is possible.
  • Connect With GSM Trunk.
SIP Trunking      Ready to use the sip-trunking and as well the SIP Client,Create Multiple VOIP accounts.
Call Routing       Location Based routing.
Skill Based routing.
DID Based Routing.
Barge IN & ListenBarge in: Barge in on both channels. The manager channel is joined onto the spied-on and bridged channel, and all parties can hear each other.
Listen: Monitor an agents call/ Extensions. The manager can hear both the spied-on and bridged channels, but they cannot hear the manager.
WhisperWhisper to the agent. The manager can hear both the spied-on and bridged channels, and the spied-on channel (agent) can also hear the manager, but not the bridged channel, hence “whisper.”
ReportsComplete report on day to day, weekly reports, Monthly report, Extension wise report,
Third party IntegrationWe give support to Connects any 3 party Integration Like,CRM.
Also gives the ERP.
More than this SMS option is given.
Click to Call.
Multi Phones ConnectivityWe give the option to Connect with different Phones Like:IP PHONE.
Also supports Analog Phone
More than this Soft Phone support is given
In addition to this Smart Phone (Mobiles) support is given.
DECT phones
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