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Netmate ITProductsAsttecsAsttecs Interactive Voice Responseast IVR-L 10
ast IVR-L 10 price in Dubai

ast IVR-L 10

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Description

ast IVR-L 10 Price in Dubai

We give the best ast IVR-L 10 price in Dubai. Also we are the top Asttecs interactive voice system dealers in Dubai. More than this we are the top Asttecs partners in Dubai.

Ast IVR-L 10 includesn 30 Call Loop through IVR System +2 PRI Interface +Asterisk.Also ast IVR-L 30 (Loop through) Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient.

  Product Highlight

  • 30 concurrent call.
  • 2 PRI Interface
  • Powered by Asterisk
  • One year free AMC for the hardware.

   Product Application Scope

  • Custom greetings support
  • Multiple language voice prompts
  • Custom music on hold(MOH)
  • Managing voice mail via phone or WEB interface.
  • T1, ISDN, Analog, and SIP/VoIP support
  • Multiple codec support (G711 alaw, g729,gsm)
  • Queues
  • Built-in conferencing solution
  • You also have the flexibility to create up to 9 levels and 9 sub-levels.

   Technical Specifications:

     INTERFACES:

     Network Interface : 2x Ehernet 10/100 Base-RJ45

     ISDN : PRI Interface (Optional)

     Mobile : 4 GSM (Optional)

     PROTOCOLS:

     VoIP : SIP H.323. MGCP, SCCP, IAX2

     ISDN : PRI DSS1 (Q931, National Variant)

     Mobile : GSM 850/1800/1900 MHZ Channels

     CODECS : ADPCM, G711 (A-Law & U-Law, G.723.1 (Pass through) G.726. G.729

      (Through purchase of commercial license) GSM, ILBC, Linear, LPC-10 Speex

      PRI Card : T1 / E1 Port with optimum PCI interface

      Dimension : 2U/4U form factor chasis

      Mounting : 19′ Rack

      Product Bundles:

      Standalone

      Provides the  *ast IVR-S 10: 1 PRI Interface.

      Also gives the *ast IVR-S 30: 1 PRI Interface.

     *ast IVR-S 60: 2 PRI Interface.

   Features with Description:

AstTECS IVR Interactive IVR helps build custom made solution based on predefined IVR flow.

  • Database Interaction
  • Helps to pass and Generalretrieve data from the data base.
  • Multiple language support
  • Music on hold
  • handle high call volumes
  • service customers after normal business hours
  • improve customer service
  • lower call center costs
  • prioritize customers so urgent calls are handled quickly
  • automate an outbound call campaign

AstTECS interactive voice response (IVR) solution is cost effective solution which helps the business to handle high volume calls and to improve customer experience. Also it is flexible and scalable to meet the business requirements and can seamlessly integrate with any PBX.More than this astTECS IVR can be used to automate a wide range of business applications. Also it is best suited for enterprises, tele-banking, travel, telphonic transaction, telecom etc. to reduce the cost of conventional sales, services, collections, inquiries and support calls .

Benefits

  • We give the intelligent call routing allows your customers to reach the right agent every time.
  • Also we provide the integrate your IVR system with internal applications to improve your call center operations.
  • Expand your ability to get feedback from customers with surveys that populate your database from your IVR solution.
  • Advanced call routing allows your team to be accessible via cell, land line, or even another IVR system.
  • Reduce idle time in your call center with outbound campaign management.

General Features:

  • Provides the Custom greeting support
  • Also gives the Multi-language voice support
  • More than this provides the custom music on hold
  • In addition to this managing voice mail via phone or web interface
  • Beyond this provides the T1, ISDN, analog and SIP/VoIP support services.
  • Also gives the multiple codec support (G711alaw, ulaw, G729, GSM).
  • More than this automate an outbound call campaign is possible.
  • Beyond this the Built in conferencing solution is provided.
  • Hosted IVR solution
  • Flexibility to create upto 9 levels and sub-levels
  • Seamless integration with existing EPABX

Advanced Features:

  • Provides the  CDR reports of all calls
  • Voice logger
  • Also gives the best web based reporting
  • More than this Unlimited number of call flows
  • Also provides the best Text to speech conversion
  • In addition to this Touch tome detection (DTMF) is possible.
  • Beyond this the Voice messaging option is given.
  • More than this Voicemail to Email option is given.
  • Also Call transfering is possible.
  • In addition to this the Database Interaction is possible.

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