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ast IVR-S 30

In stock

Description

We give the best ast IVR-S 30 price in Dubai. Also we are the top Asttecs  Interactive Voice system dealers and distributors in Dubai. More than this we are the top Asttecs partners in Dubai.

Ast IVR-S 30 includes Digital IVR System +1 PRI Interface +30 calls.Also ast IVR-S 30 (standalone) Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient.We provides you the  asttecs interactive voice response products with best price ranges in Dubai.

 

Product Highlight

  • 30 concurrent call.
  • Powered by Asterisk
  • One year free AMC for the hardware.

   Product Application Scope

  • Custom greetings support
  • Multiple language voice prompts
  • Custom music on hold(MOH)
  • Managing voice mail via phone or WEB interface.
  • T1, ISDN, Analog, and SIP/VoIP support
  • Multiple codec support (G711 alaw, g729,gsm)
  • Queues
  • Built-in conferencing solution
  • You also have the flexibility to create up to 9 levels and 9 sub-levels.

   Technical Specifications:

      INTERFACES:

      Network Interface : 2x Ehernet 10/100 Base-RJ45

      ISDN : PRI Interface (Optional)

      Mobile : 4 GSM (Optional)

      PROTOCOLS:

      VoIP : SIP H.323. MGCP, SCCP, IAX2

      ISDN : PRI DSS1 (Q931, National Variant)

      Mobile : GSM 850/1800/1900 MHZ Channels

      CODECS : ADPCM, G711 (A-Law & U-Law, G.723.1 (Pass through) G.726. G.729

       (Through purchase of commercial license) GSM, ILBC, Linear, LPC-10 Speex

       PRI Card : T1 / E1 Port with optimum PCI interface

      Dimension : 2U/4U form factor chasis

      Mounting : 19′ Rack

      Product Bundles:

      Standalone

      –  ast IVR-S 10: 1 PRI Interface.

      *  ast IVR-S 30: 1 PRI Interface.

  •  ast IVR-S 60: 2 PRI Interface.

Features with Description:

astTECS IVR Interactive IVR helps build custom made solution based on predefined IVR flow.

  • We give the best Database Interaction
  • Also helps to pass and retrieve data from the data base.
  • More than this Multiple language support is possible.
  • Also provides the Music on hold option.
  • In addition to this handles high call volumes
  • Beyond this  provides the service customers after normal business hours
  • Also improves the customer service
  • More than this lower call center costs
  • prioritize customers so urgent calls are handled quickly
  • automate an outbound call campaign

 

AstTECS interactive voice response (IVR) solution is cost effective solution which helps the business to handle high volume calls and to improve customer experience.Also It is flexible and scalable to meet the business requirements and can seamlessly integrate with any PBX.Also astTECS IVR can be used to automate a wide range of business applications. It is best suited for enterprises, Tele-banking, travel, Telphonic transaction, telecom etc. to reduce the cost of conventional sales, services, collections, inquiries and support calls .

Benefits

  • We give the best Intelligent call routing allows your customers to reach the right agent every time.
  • Also provides the Integrate your IVR system with internal applications to improve your call center operations.
  • More than this Expand your ability to get feedback from customers with surveys that populate your database from your IVR solution.
  • Advanced call routing allows your team to be accessible via cell, land line, or even another IVR system.
  • Reduce idle time in your call center with outbound campaign management.

General Features:

  • Provides the Custom greeting support
  • Also gives the Multi-language voice support
  • More than this Custom music on hold option is given.
  • In addition to this managing voice mail via phone or web interface
  • Also provides the T1, ISDN, analog and SIP/VoIP support
  • More than this  provides Multiple codec support (G711alaw, ulaw, G729, GSM)
  • Also provides the Automate an outbound call campaign
  • More than this Built in conferencing solution is given.
  • Beyond this gives the Hosted IVR solution
  • In addition to this Flexibility to create upto 9 levels and sub-levels
  • Also Seamless integration with existing EPABX

Advanced Features:

  • CDR reports of all calls
  • Voice logger
  • Web based reporting
  • Unlimited number of call flows
  • Text to speech
  • Touch tome detection (DTMF)
  • Voice messaging
  • Voicemail to Email
  • Call transfering
  • Database Interaction
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