Hosted PBX Solution by Netmate Information Technology

We offers a fully managed hosted PBX solution, enabling seamless business communications with full control, scalability and cost savings.
business phone system hosted

Businesses across the region are facing increasingly complex communication challenges remote teams, multiple sites, rising telecom costs and outdated on-premises phone systems. At Netmate Information Technology, a leading system integrator, we deliver a cutting-edge hosted PBX solution that addresses these issues head-on. With our expertise, you gain a modern communication platform that streamlines voice, chat, video and mobile access all under your control.

Industry-Specific Challenge

In sectors such as professional services, manufacturing, logistics and retail, companies often struggle with:

  • High upfront investment in traditional PBX hardware and frequent maintenance costs.

  • Difficulty supporting remote or mobile staff while keeping the same extension and business number.

  • Limited scalability: adding users or lines takes time and expense.

  • Fragmented communication: separate systems for voice, chat, mobile and video conferencing.

  • Lack of control or flexibility when using vendor-locked systems, or per-user licensing models.

These problems lead to inefficiencies, unsupported remote workers, unpredictable costs and weakened customer service.

Our Solution: Hosted PBX

We deliver a fully managed hosted PBX service built on proven cloud infrastructure, tailored for businesses across the UAE and GCC. Our solution gives you:

  • A single communication platform combining voice, video, live chat and mobile access.

  • A predictable flat pricing model—no hidden per-user fees.

  • Rapid deployment and seamless scaling to match business growth or seasonal fluctuations.

  • Retention of phone numbers and integration with your preferred SIP trunk provider.

  • Full management of infrastructure, updates and backups—so your IT team can stay focussed on core business.

With our hosted PBX, you get enterprise-grade communication capabilities without the complexity and costs of legacy systems.

business phone system hosted

Core Capabilities of Our Hosted PBX Solution

Experience high-performance communication built for today’s mobile, distributed workforce.

  • Unified voice, video, chat and SMS from one platform
  • Mobile and desktop apps keep teams connected on-the-go
  • Seamless scalability add or remove users in minutes
  • Bring-your-own SIP trunk and keep your existing numbers

Business Advantages of Choosing a Hosted PBX

Unlock measurable improvements in agility, cost control and user-experience.

  • Up to 80% reduction in telecom and maintenance costs.
  • Enhanced support for remote, multi-site and mobile teams
  • Deep call analytics and reporting for improved customer service
  • Minimal hardware investment everything hosted, monitored and managed
Illustration of cost-savings and remote collaboration

Frequently Explored Topics About Hosted PBX

What is a hosted PBX system?

A cloud-based phone system delivered as a service that allows businesses to move away from traditional on-premises PBX infrastructure.

Users access the system via internet from anywhere, with mobile apps, web console and full extension mobility.

You keep management of extensions, call rules and SIP trunk choice while the infrastructure, updates and backups are managed.

How quickly can deployment happen?

Many deployments complete within days setup, provisioning and migration from legacy systems are streamlined.

Cloud hosting in certified data-centers, automated backups, monitoring and enterprise-grade security ensure high availability and protection.

Experience in Action

Choose Your Approach

Managed Hosting

Netmate Information Technology handles infrastructure including servers, updates, backups and monitoring so your IT focuses on business.

Bring-Your-Own SIP Trunk

Use your preferred SIP trunk provider and maintain your existing phone numbers seamlessly integrated with our hosted platform.

Hybrid Deployment

Combine cloud-hosted PBX with onsite devices or branch-office handsets for a mix of best-of-both-world flexibility and control.

Self-Host Option

For clients requiring full control, we support private cloud or on-premises versions of the system under our integration guidance.

Why Partner with Netmate Information Technology

Expert System Integration

Our specialists deliver seamless integration, migration and training for your hosted PBX platform.

Cloud-First Architecture

Hosted in industry-leading data-centres for performance, reliability and future-proofing.

Transparent Pricing

Single annual fee, no user-based licensing surprises or hidden add-ons.

Local Support & Expertise

On-ground presence in the region, offering responsive service and understanding of local business needs.

Need Help? Talk to Our Experts

Netmate Information Technology delivers trusted expertise and tailored support to help your business stay secure, connected, and future-ready.

Frequently Asked Questions (FAQs)

What is the main difference between a hosted PBX and an on-premises PBX?

A hosted PBX is delivered via the cloud, eliminating the need for large hardware investment and maintenance, while enabling remote access and scalability.

Yes. Our solution supports bring-your-own SIP trunk and number porting so you retain your existing numbers and provider.

Deployment is rapid often within a few days once we assess your requirements and migrate your extensions and trunks.

Absolutely. Our hosted PBX allows you to add or remove users and features with minimal effort, maintaining flexibility and cost-control.

The solution supports multi-site operations and mobile access seamlessly users enjoy full extension capability from anywhere with internet access.