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Digital Experience Monitoring Optimize User & App Performance

Boost productivity with Digital Experience Monitoring AI-driven visibility, proactive alerts, and seamless remediation for user apps and networks.
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digital experience monitoring
dem end to end visibility

End-to-End Visibility

Digital Experience Monitoring gives you full insight from users to cloud apps, ensuring every segment, Wi‑Fi, LAN, Internet, and endpoints, is tracked and analyzed.

  • Browser RUM Monitoring – Track real user web interactions
  • Synthetic Testing – Simulate perfection across networks
  • Segment-level Insights – Instant root-cause analysis

AI-Powered Remediation

Harness AI-driven recommendations and automated remediation to resolve performance issues before users notice them—reducing mean time to resolution.

  • Anomaly Detection
  • Automated Playbooks
  • ITSM Integration
dem ai remediation

Explore Key Capabilities

Smart Discovery & Insights

Unified dashboard delivers real-time observability for apps, devices, networks.

Captures live user metrics like TTFB, LCP, CLS, and INP.

Synthetic Network Testing

Monitors latency, jitter, packet loss across every network hop.

Proactive notifications help users and IT teams stay ahead of issues.

How DEM Enhances Your IT

Proactive Alerts

Receive timely notifications when anomalies occur, enabling incident prevention instead of reaction.

Performance Benchmarks

Track application performance trends and SLA compliance with intuitive dashboards.

Root-Cause Analysis

AI-driven diagnostics quickly pinpoint issues whether device, Wi-Fi, network, or app.

Seamless Scalability

Easily deployable via SASE-native integrations without extra agents or appliances.

ADEM's Browser-Based Real User Monitoring

Source from Paloalto Networks

DEM In Action

Mobile Users

Monitor performance on endpoints using GlobalProtect; captures device, Wi‑Fi, CPU, memory metrics for better insights.

Remote Sites

Prism SD‑WAN-enabled site monitoring tracks WAN paths, Prisma Access segments, and SaaS/file transfers effectively.

UCaaS Meetings

Integrate with Teams and Zoom to ensure meeting quality, reducing dropped calls and support tickets.

Why Choose Digital Experience Monitoring?

Complete Visibility

View every hop from endpoint to cloud.

AI-Driven Remediation

Automated playbooks reduce IT toil.

Faster MTTR

Root-cause detection improves Mean Time to Resolution.

Insightful Analytics

Use dashboards to track trends and improve performance.

Need Help? Talk to Our Experts

Netmate Information Technology delivers trusted expertise and tailored support to help your business stay secure, connected, and future-ready.

Contact us Today

Frequently Asked Questions (FAQs)

What is Digital Experience Monitoring?

Digital Experience Monitoring is an AI-driven approach to track and optimize user performance across networks, apps, and devices.

It uses synthetic tests plus browser RUM and endpoint telemetry to spot anomalies—like latency spikes or CPU overloads and alerts IT automatically.

No extra agents are needed for Prisma-based setups ADEM integrates natively with GlobalProtect, Prisma Access & SD‑WAN.

Supports Windows & macOS endpoints, Prisma Access mobile users, SD‑WAN sites, and browser-based RUM for web apps.

By consolidating alerts, root-cause insights, and guided resolution—IT spends less time firefighting and more optimizing.

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