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In today’s fast-paced business environment, enterprises face connectivity and collaboration challenges across locations, departments and remote workforces. A robust PBX system is no longer “just a phone switch” it is the backbone of integrated voice, video, chat and mobile communication. At Netmate Information Technology, we deliver advanced communications solutions built around a best-in-class software PBX platform. As your trusted system integrator, we help deploy, manage and support cloud-enabled and on-premise systems tailored to your organisation’s growth.
Organisations with multiple sites, legacy phone lines and fragmented collaboration tools struggle with communication inefficiencies.
Here’s how deploying a modern PBX system drives tangible value for your operations:
As your systems-integration partner across the region, Netmate Information Technology delivers:
We implement an advanced PBX system that brings voice, video and messaging together in one platform.
Flat annual licensing with no per-user fees, enabling predictable budgeting.
On-premise, private cloud (AWS, Azure, Google) or fully hosted solutions tailored to your business needs.
Native mobile, desktop and web apps give users full voice, video and chat capabilities from anywhere.
Connect with CRM systems, automate workflows, and unify customer-touchpoints across channels.
Advanced call-queuing, IVR, recording and analytics built into the PBX system to elevate service delivery.
Install the PBX system on your own hardware at your site, maintain full control and integrate with your internal infrastructure.
Deploy in a private cloud such as AWS, Azure or Google for flexibility, control and enhanced scalability without hardware overhead.
Opt for a managed, hosted PBX model where infrastructure is maintained by experts, freeing your team to focus on business.
Expand your communications system easily as your business grows, without major hardware upgrades.
Voice, video, chat and SMS combined in one platform for seamless collaboration.
Lower telecom and maintenance costs by moving to a VoIP-based PBX system.
Enterprise-grade security built into the system to protect your communications network.
Netmate Information Technology delivers trusted expertise and tailored support to help your business stay secure, connected, and future-ready.
A PBX system (Private Branch Exchange) is a business-grade telephone network that manages your internal extensions and external voice calls, integrated with VoIP and unified communications features.
Yes. We support on-premise deployments, private cloud/self-hosted models or fully hosted PBX solutions to fit your infrastructure and strategy.
By leveraging a software-based PBX system and VoIP, businesses typically reduce hardware and telecom expenses significantly. Return on investment often occurs within the first year.
Absolutely. The modern PBX system includes mobile and desktop apps so users can make/receive calls, chat and join video meetings from anywhere.
Our solution supports integration with common CRM and ERP platforms, enabling call-logging, customer data sync and unified workflows under the PBX system.
