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ast IVR-L 60

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Description

We give the best ast IVR-L 60 price in Dubai. Also we are the top Asttecs dealers and distributors in Dubai. More than this we are the best Asttecs support services in Dubai.

Ast IVR-L 60 includes 60 Call Loop through IVR System +4 PRI Interface +Asterisk.Also ast IVR-L 60 (Loop through) Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient.

  Product Highlight

  • 60 concurrent call.
  • 4 PRI Interface
  • Powered by Asterisk
  • One year free AMC for the hardware.

   Product Application Scope

  • Custom greetings support
  • Multiple language voice prompts
  • Custom music on hold(MOH)
  • Managing voice mail via phone or WEB interface.
  • T1, ISDN, Analog, and SIP/VoIP support
  • Multiple codec support (G711 alaw, g729,gsm)
  • Queues
  • Built-in conferencing solution
  • You also have the flexibility to create up to 9 levels and 9 sub-levels.

   Technical Specifications:

     INTERFACES:

     Network Interface : 2x Ehernet 10/100 Base-RJ45

     ISDN : PRI Interface (Optional)

     Mobile : 4 GSM (Optional)

     PROTOCOLS:

     VoIP : SIP H.323. MGCP, SCCP, IAX2

     ISDN : PRI DSS1 (Q931, National Variant)

     Mobile : GSM 850/1800/1900 MHZ Channels

      CODECS : ADPCM, G711 (A-Law & U-Law, G.723.1 (Pass through) G.726. G.729

      (Through purchase of commercial license) GSM, ILBC, Linear, LPC-10 Speex

      PRI Card : T1 / E1 Port with optimum PCI interface

      Dimension : 2U/4U form factor chasis

      Mounting : 19′ Rack

      Product Bundles:

      Standalone

     We give the best *ast IVR-S 10: 1 PRI Interface.

     Also provides the *ast IVR-S 30: 1 PRI Interface.

     *ast IVR-S 60: 2 PRI Interface

   Features with Description:

AstTECS IVR Interactive IVR helps build custom made solution based on predefined IVR flow.

  • Provides the Database Interaction
  • Also helps to pass and retrieve data from the data base.
  • More than this multiple language support
  • Also Provides the music on hold
  • In addition to this handles high call volumes.
  • Also provides the service customers after normal business hours
  • Beyond this improve customer service
  • Also provides the lower call center costs
  • More than this gives the prioritize customers so urgent calls are handled quickly.
  • automate an outbound call campaign

AstTECS interactive voice response (IVR) solution is cost effective solution. The IVR helps the business to handle high volume calls and to improve customer experience. Also it is flexible and scalable to meet the business requirements and can seamlessly integrate with any PBX. More than this astTECS IVR can be used to automate a wide range of business applications. Beyond these features it is best suited for enterprises, tele-banking, travel, telphonic transaction, telecom etc. To reduce the cost of conventional sales, services, collections, inquiries and support calls .

Benefits

  • Intelligent call routing allows your customers to reach the right agent every time.
  • Integrate your IVR system with internal applications to improve your call center operations.
  • Expand your ability to get feedback from customers with surveys that populate your database from your IVR solution.
  • Advanced call routing allows your team to be accessible via cell, land line, or even another IVR system.
  • Reduce idle time in your call center with outbound campaign management.

General Features:

  • Custom greeting support
  • Multi-language voice support
  • Custom music on hold
  • Managing voice mail via phone or web interface
  • T1, ISDN, analog and SIP/VoIP support
  • Multiple codec support (G711alaw, ulaw, G729, GSM)
  • Automate an outbound call campaign
  • Built in conferencing solution
  • Hosted IVR solution
  • Flexibility to create upto 9 levels and sub-levels
  • Seamless integration with existing EPABX

Advanced Features:

  • Provides the CDR reports of all calls
  • Voice logger
  • Also provides Web based reporting
  • More than this Unlimited number of call flows is available.
  • In addition to this Text to speech conversion is possible.
  • Also provides Touch tome detection (DTMF)
  • Voice messaging
  • Voicemail to Email
  • Beyond this Provides the Call transfering
  • Also Database Interaction is possible.
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