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Netmate ITProductsAsttecsAsttecs Interactive Voice Responseast IVR-S 60
ast ivr 60

ast IVR-S 60

In stock

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Description

We give the best ast IVR-S 60 price in Dubai. Also we are the top Asttecs Interactive Voice system dealers and distributors in Dubai. More than this we give the best Asttecs support services in Dubai.

Ast IVR-S 60 includes Digital IVR System +1 PRI Interface +60 calls.Also ast IVR-S10 (standalone) Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient.We provides you the  asttecs interactive voice response products with best price ranges in Dubai.

  Product Highlight

  • 60 concurrent call.
  • Powered by Asterisk
  • One year free AMC for the hardware.

   Product Application Scope

  • Custom greetings support
  • Multiple language voice prompts
  • Custom music on hold(MOH)
  • Managing voice mail via phone or WEB interface.
  • T1, ISDN, Analog, and SIP/VoIP support
  • Multiple codec support (G711 alaw, g729,gsm)
  • Queues
  • Built-in conferencing solution
  • You also have the flexibility to create up to 9 levels and 9 sub-levels.

   Technical Specifications:

     INTERFACES:

     Network Interface : 2x Ehernet 10/100 Base-RJ45

     ISDN : PRI Interface (Optional)

     Mobile : 4 GSM (Optional)

     PROTOCOLS:

     VoIP : SIP H.323. MGCP, SCCP, IAX2

      ISDN : PRI DSS1 (Q931, National Variant)

      Mobile : GSM 850/1800/1900 MHZ Channels

      CODECS : ADPCM, G711 (A-Law & U-Law, G.723.1 (Pass through) G.726. G.729

       (Through purchase of commercial license) GSM, ILBC, Linear, LPC-10 Speex

      PRI Card : T1 / E1 Port with optimum PCI interface

      Dimension : 2U/4U form factor chasis

      Mounting : 19′ Rack

      Product Bundles:

      Standalone

      Provides the best *ast IVR-S 10: 1 PRI Interface.

      Also gives the *ast IVR-S 30: 1 PRI Interface.

      *ast IVR-S 60: 2 PRI Interface.

   Features with Description:

AstTECS IVR Interactive IVR helps build custom made solution based on predefined IVR flow.

  • Database Interaction
  • Helps to pass and retrieve data from the data base.
  • Multiple language support
  • Music on hold
  • handle high call volumes
  • service customers after normal business hours
  • improve customer service
  • lower call center costs
  • prioritize customers so urgent calls are handled quickly
  • automate an outbound call campaign

AstTECS interactive voice response (IVR) solution is cost effective solution which helps the business to handle high volume calls and to improve customer experience. Also it is flexible and scalable to meet the business requirements and can seamlessly integrate with any PBX.Also astTECS IVR can be used to automate a wide range of business applications.More than this  it is best suited for enterprises, tele-banking, travel, telphonic transaction, telecom etc. to reduce the cost of conventional sales, services, collections, inquiries and support calls .

Benefits

  • We gives the best Intelligent call routing allows your customers to reach the right agent every time.
  • Also Integrate your IVR system with internal applications to improve your call center operations.
  • More than this Expand your ability to get feedback from customers with surveys that populate your database from your IVR solution.
  • Advanced call routing allows your team to be accessible via cell, land line, or even another IVR system.
  • Reduce idle time in your call center with outbound campaign management.

General Features:

  • Provides the Custom greeting support
  • Also provides the Multi-language voice support.
  • More than this provides the best custom music on hold support.
  • In addition to this Managing voice mail via phone or web interface
  • Beyond this we give the top T1, ISDN, analog and SIP/VoIP support
  • Multiple codec support (G711alaw, ulaw, G729, GSM)
  • Also Automate an outbound call campaign is possible.
  • More than this Built in conferencing solution is possible.
  • Hosted IVR solution
  • Inaddition to this flexibility to create upto 9 levels and sub-levels is possible.
  • Seamless integration with existing EPABX

Advanced Features:

  • We gives the best CDR reports of all calls.
  • Voice logger
  • Also we provide the best Web based reporting
  • More than this Unlimited number of call flows
  • In addition to that Text to speech
  • Also gives the touch tome detection (DTMF)
  • Voice messaging
  • Voicemail to Email
  • Call transfering
  • Database Interaction

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