Description
End-to-End Visibility
Digital Experience Monitoring gives you full insight from users to cloud apps, ensuring every segment, Wi‑Fi, LAN, Internet, and endpoints, is tracked and analyzed.
- Browser RUM Monitoring – Track real user web interactions
- Synthetic Testing – Simulate perfection across networks
- Segment-level Insights – Instant root-cause analysis
AI-Powered Remediation
Harness AI-driven recommendations and automated remediation to resolve performance issues before users notice them—reducing mean time to resolution.
- Anomaly Detection
- Automated Playbooks
- ITSM Integration
Explore Key Capabilities
Smart Discovery & Insights
Unified dashboard delivers real-time observability for apps, devices, networks.
Browser-Based Real User Monitoring
Captures live user metrics like TTFB, LCP, CLS, and INP.
Synthetic Network Testing
Monitors latency, jitter, packet loss across every network hop.
Self‑Serve Alerts
Proactive notifications help users and IT teams stay ahead of issues.
How DEM Enhances Your IT
DEM In Action
Mobile Users
Monitor performance on endpoints using GlobalProtect; captures device, Wi‑Fi, CPU, memory metrics for better insights.
Remote Sites
Prism SD‑WAN-enabled site monitoring tracks WAN paths, Prisma Access segments, and SaaS/file transfers effectively.
UCaaS Meetings
Integrate with Teams and Zoom to ensure meeting quality, reducing dropped calls and support tickets.
Why Choose Digital Experience Monitoring?
Complete Visibility
View every hop from endpoint to cloud.
AI-Driven Remediation
Automated playbooks reduce IT toil.
Faster MTTR
Root-cause detection improves Mean Time to Resolution.
Insightful Analytics
Use dashboards to track trends and improve performance.
Need Help? Talk to Our Experts
Netmate Information Technology delivers trusted expertise and tailored support to help your business stay secure, connected, and future-ready.
Frequently Asked Questions (FAQs)
What is Digital Experience Monitoring?
Digital Experience Monitoring is an AI-driven approach to track and optimize user performance across networks, apps, and devices.
How does it detect issues?
It uses synthetic tests plus browser RUM and endpoint telemetry to spot anomalies—like latency spikes or CPU overloads and alerts IT automatically.
Does it require extra agents?
No extra agents are needed for Prisma-based setups ADEM integrates natively with GlobalProtect, Prisma Access & SD‑WAN.
Which platforms does it support?
Supports Windows & macOS endpoints, Prisma Access mobile users, SD‑WAN sites, and browser-based RUM for web apps.
How does it streamline IT ops?
By consolidating alerts, root-cause insights, and guided resolution—IT spends less time firefighting and more optimizing.
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