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Netmate ITProductsAsttecsAsttecs Interactive Voice Responseast IVR-IP 30
ast IVR-IP 30 price in Dubai

ast IVR-IP 30

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Description

ast IVR-IP 30 price in Dubai

Ast IVR-IP 30 includes IP based IVR System- 30 Calls +30 IP-Channels. Also ast IVR-IP 30 – Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. We provides you the  asttecs interactive voice response products with best price ranges in Dubai.

    Product Highlight

  • 30 concurrent call.
  • 30 IP Channels
  • Powered by Asterisk
  • One year free AMC for the hardware.

   Product Application Scope

  • Provides the custom greetings support
  • Also provides multiple language voice prompts
  • Custom music on hold(MOH)
  • More than this managing voice mail via phone or WEB interface is possible .
  • T1, ISDN, Analog, and SIP/VoIP support
  • Also Multiple codec support (G711 alaw, g729,gsm) is given .
  • Queues
  • Built-in conferencing solution
  • You also have the flexibility to create up to 9 levels and 9 sub-levels.

   Technical Specifications:

      INTERFACES:

      Network Interface : 2x Ehernet 10/100 Base-RJ45

      ISDN : PRI Interface (Optional)

      Mobile : 4 GSM (Optional)

      PROTOCOLS:

      VoIP : SIP H.323. MGCP, SCCP, IAX2

      ISDN : PRI DSS1 (Q931, National Variant)

      Mobile : GSM 850/1800/1900 MHZ Channels

      CODECS : ADPCM, G711 (A-Law & U-Law, G.723.1 (Pass through) G.726. G.729

       (Through purchase of commercial license) GSM, ILBC, Linear, LPC-10 Speex

       PRI Card : T1 / E1 Port with optimum PCI interface

      Dimension : 2U/4U form factor chasis

      Mounting : 19′ Rack

      Product Bundles:

      Standalone

      Provides the best *ast IVR-S 10: 1 PRI Interface.

      Also gives *ast IVR-S 30: 1 PRI Interface.

     *ast IVR-S 60: 2 PRI Interface

   Features with Description:

AstTECS IVR Interactive IVR helps build custom made solution based on predefined IVR flow.

  • The Database Interaction is possible
  • Also helps to pass and retrieve data from the data base.
  • More than this we gives the multiple language support
  • Beyond this Music on hold option is given.
  • In addition to this handles high call volumes.
  • Also service customers after normal business hours
  • More than this improves customer service
  • lower call center costs
  • Also prioritize customers so urgent calls are handled quickly
  • automate an outbound call campaign

AstTECS interactive voice response (IVR) solution is cost effective solution which helps the business to handle high volume calls and to improve customer experience. Also It is flexible and scalable to meet the business requirements and can seamlessly integrate with any PBX. More than this AstTECS IVR can be used to automate a wide range of business applications. Beyond the features it is best suited for enterprises, tele-banking, travel, telphonic transaction, telecom etc. Also to reduce the cost of conventional sales, services, collections, inquiries and support calls .

Benefits

  • We provides intelligent call routing allows your customers to reach the right agent every time.
  • Also integrate your IVR system with internal applications to improve your call center operations.
  • More than this expand your ability to get feedback from customers with surveys that populate your database from your IVR solution.
  • In addition to this advanced call routing allows your team to be accessible via cell, land line, or even another IVR system.
  • Also reduce idle time in your call center with outbound campaign management.

General Features:

  • Custom greeting support
  • Multi-language voice support
  • Custom music on hold
  • Managing voice mail via phone or web interface
  • T1, ISDN, analog and SIP/VoIP support
  • Multiple codec support (G711alaw, ulaw, G729, GSM)
  • Automate an outbound call campaign
  • Built in conferencing solution
  • Hosted IVR solution
  • Flexibility to create upto 9 levels and sub-levels
  • Seamless integration with existing EPABX

Advanced Features:

  • CDR reports of all calls
  • Voice logger
  • Web based reporting
  • Unlimited number of call flows
  • Text to speech
  • Touch tome detection (DTMF)
  • Voice messaging
  • Voicemail to Email
  • Call transfering
  • Database Interaction

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