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Netmate ITProductsAsttecsAsttecs Interactive Voice Responseast IVR-S 10
ast IVR-S 10

ast IVR-S 10

In stock

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Description

We give the best ast IVR-S 10 price in Dubai. Also we are the top Asttecs interactive voice response system dealers and distributors in Dubai.

Ast IVR-S 10 includesDigital IVR System +1 PRI Interface +10 calls.Also ast IVR-S10 (standalone) Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient.We provides you the  asttecs interactive voice response products with best price ranges in Dubai.

Product Highlight

  • 10 concurrent call.
  • Powered by Asterisk
  • One year free AMC for the hardware.

   Product Application Scope

  • Custom greetings support
  • Multiple language voice prompts
  • Custom music on hold(MOH)
  • Managing voice mail via phone or WEB interface.
  • T1, ISDN, Analog, and SIP/VoIP support
  • Multiple codec support (G711 alaw, g729,gsm)
  • Queues
  • Built-in conferencing solution
  • You also have the flexibility to create up to 9 levels and 9 sub-levels.

   Technical Specifications:

    INTERFACES:

     Network Interface : 2x Ehernet 10/100 Base-RJ45

     ISDN : PRI Interface (Optional)

     Mobile : 4 GSM (Optional)

     PROTOCOLS:

     VoIP : SIP H.323. MGCP, SCCP, IAX2

     ISDN : PRI DSS1 (Q931, National Variant)

     Mobile : GSM 850/1800/1900 MHZ Channels

     CODECS : ADPCM, G711 (A-Law & U-Law, G.723.1 (Pass through) G.726. G.729

     (Through purchase of commercial license) GSM, ILBC, Linear, LPC-10 Speex

     PRI Card : T1 / E1 Port with optimum PCI interface

    Dimension : 2U/4U form factor chasis

    Mounting : 19′ Rack

    Product Bundles:

     Standalone

     Provides the best *ast IVR-S 10: 1 PRI Interface.

     Beyond this *ast IVR-S 30: 1 PRI Interface.

     *ast IVR-S 60: 2 PRI Interface.

   Features with Description:

AstTECS IVR Interactive IVR helps build custom made solution based on predefined IVR flow.

  • We give the best Database Interaction
  • Also Helps to pass and retrieve data from the data base.
  • More than this Multiple language support is given.
  • In addition to this Music on hold option is given.
  • Also handles the high call volumes
  • service customers after normal business hours
  • improve customer service
  • Also lower call center costs are available
  • prioritize customers so urgent calls are handled quickly
  • More than this automate an outbound call campaign

 

AstTECS interactive voice response (IVR) solution is cost effective solution which helps the business to handle high volume calls and to improve customer experience. It is flexible and scalable to meet the business requirements and can seamlessly integrate with any PBX.More than this AstTECS IVR can be used to automate a wide range of business applications. Also it is best suited for enterprises, tele-banking, travel, telphonic transaction, telecom etc. to reduce the cost of conventional sales, services, collections, inquiries and support calls.

Benefits

  • Intelligent call routing allows your customers to reach the right agent every time.
  • Integrate your IVR system with internal applications to improve your call center operations.
  • Expand your ability to get feedback from customers with surveys that populate your database from your IVR solution.
  • Advanced call routing allows your team to be accessible via cell, land line, or even another IVR system.
  • Reduce idle time in your call center with outbound campaign management.

General Features:

  • Custom greeting support
  • Multi-language voice support
  • Custom music on hold
  • Managing voice mail via phone or web interface
  • T1, ISDN, analog and SIP/VoIP support
  • Multiple codec support (G711alaw, ulaw, G729, GSM)
  • Automate an outbound call campaign
  • Built in conferencing solution
  • Hosted IVR solution
  • Flexibility to create upto 9 levels and sub-levels
  • Seamless integration with existing EPABX

Advanced Features:

  •  Provides the best CDR reports of all calls
  • Voice logger
  • Also gives the best Web based reporting
  • More than this Unlimited number of call flows are given
  • Also provides the Text to speech option
  • In addition to this Touch tome detection (DTMF) is given
  • More than this Voice messaging is provided .
  • Also Voicemail to Email
  • In addition to this Call transfering
  • Database Interaction

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