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cisco ip phone system small business

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AED399.00

Description

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cisco best ip phone system for small business

• One voice line

• One SIP registration

• Line status: active line indication, with name and number

• Menu-driven user interface

• Shared line appearance**

• Speakerphone

• Call hold

• Music on hold**

• Call waiting

• Caller ID name and number

• Outbound caller ID blocking

• Call transfer: attended and blind

• Three-way call conferencing with local mixing

• Multiparty conferencing via external conference bridge

• Automatic redial of last calling and last called numbers

• On-hook dialing

• Call pickup: selective and group**

• Call park and unpark**

• Call swap

• Call back on busy

• Call blocking: anonymous and selective

• Call forwarding: unconditional, no answer, on busy

• Hot line and warm line automatic calling

• Call logs (60 entries each): made, answered, and missed calls

• Redial from call logs

• Personal directory with auto-dial (100 entries)

• Do not disturb

• Digits dialed with number auto-completion

• Anonymous caller blocking

• Uniform Resource Identifier (URI) (IP) dialing support (vanity numbers)

• On-hook default audio configuration (speakerphone and headset)

• Multiple ring tones

• Called number with directory name matching

• Ability to call number using name: directory matching or via caller ID

• Subsequent incoming calls show calling name and number

• Date and time with support for intelligent daylight savings

• Call start time stored in call logs

• Call timer

• Name and identity (text) displayed at startup

• Distinctive ringing based on calling and called number

• 10 user-downloadable ring tones

• Speed dialing, eight entries

• Configurable dial/numbering plan support

• Intercom**

• Group paging

• Network Address Translation (NAT) Traversal, including Simple Traversal of UDP Through NATs (STUN) support

• DNS SRV and multiple A records for proxy lookup and proxy redundancy

• Syslog, debug, report generation, and event logging

• Highly secure call encrypted voice communications support

• Built-in web server for administration and configuration with multiple security levels

• Automated remote provisioning, multiple methods; up to 256-bit encryption (HTTP, HTTPS, Trivial File Transfer Protocol [TFTP])

• Option to require administrator password to reset unit to factory defaults

Hardware Features

• Pixel-based display: 128 x 64 monochrome LCD graphical display with backlight

• Dedicated illuminated buttons for:

– Audio mute on/off

– Headset on/off

– Speakerphone on/off

• 4-way rocking directional knob for menu navigation

• Voicemail message waiting indicator (VMWI) light

• Voicemail message retrieval button

• Dedicated hold button

• Settings button for access to feature, setup, and configuration menus

• Volume control rocking up/down knob controls handset, headset, speaker, ringer

• Standard 12-button dialing pad

• High-quality handset and cradle

• Built-in high-quality microphone and speaker

• Headset jack: 2.5 mm

• LED test function

• Two Ethernet ports with integrated Ethernet switch: 10/100BASE-T RJ-45

• 802.3af-compliant PoE

• Optional 5 VDC universal (100-240V) switching; power supply is ordered separately (Cisco PA100)

Regulatory Compliance

• FCC (Part 15, Class B), CE Mark, A-Tick, C-Tick, Telepermit, UL, CB

Security Features

• Password-protected system, preset to factory default

• Password-protected access to administrator and user-level features

• HTTPS with factory-installed client certificate

• HTTP digest: encrypted authentication via MD5 (RFC 1321)

• Up to 256-bit Advanced Encryption Standard (AES) encryption

• SIP over Transport Layer Security (TLS)

• Secure Real-Time Transport Protocol (SRTP)

Documentation

• Quick-Start Installation and Configuration Guide

• User Guide

• Administration Guide

• Provisioning Guide (for service providers only)

Package Contents

• Cisco SPA502G 1-Line IP phone, handset, and stand

• Handset cord

• RJ-45 Ethernet cable

• Quick-Start Installation

Specifications

Table 1 gives specifications for the Cisco SPA502G 1-Line IP Phone.

Table 1. Specifications for the Cisco SPA502G 1-Line IP Phone

Note: Many features are programmable within a defined range or list of options. Please see the SPA Administration Guide for details. The target configuration profile is uploaded to the SPA502G at the time of provisioning.

 

Specifications

Data networking

• MAC address (IEEE 802.3)

• IPv4 (RFC 791)

• Address Resolution Protocol (ARP)

• DNS: A record (RFC 1706), SRV record (RFC 2782)

• Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)

• Internet Control Message Protocol (ICMP) (RFC 792)

• TCP (RFC 793)

• User Datagram Protocol (UDP) (RFC 768)

• Real-Time Transport Protocol (RTP) (RFC 1889, 1890)

• Real-Time Control Protocol (RTCP) (RFC 1889)

• Differentiated Services (DiffServ) (RFC 2475)

• Type of service (ToS) (RFC 791, 1349)

• VLAN tagging 802.1p/Q: Layer 2 quality of service (QoS)

• Simple Network Time Protocol (SNTP) (RFC 2030)

Voice gateway

• SIP version 2 (RFC 3261, 3262, 3263, 3264)

• SPCP with the Cisco Unified Communications 500 Series

• SIP proxy redundancy: dynamic via DNS SRV, A records

• Reregistration with primary SIP proxy server

• SIP support in NAT networks (including STUN)

• SIPFrag (RFC 3420)

• Secure (encrypted) calling via SRTP

• Codec name assignment

• Voice algorithms:

• G.711 (A-law and μ-law)

• G.726 (16/24/32/40 kbps)

• G.729 A

• G.722

• Dynamic payload support

• Adjustable audio frames per packet

• Dual-tone multifrequency (DTMF), in-band and out-of-band (RFC 2833) (SIP INFO)

• Flexible dial plan support with interdigit timers

• IP address/URI dialing support

• Call progress tone generation

• Jitter buffer: adaptive

• Frame loss concealment

• Comfort Noise Generation (CNG)

• Voice activity detection (VAD) with silence suppression

• Attenuation/gain adjustments

• VMWI – Voicemail Waiting Indicator, via NOTIFY, SUBSCRIBE

• Caller ID support (name and number)

• Third-party call control (RFC 3725)

Provisioning, administration, and maintenance

• Integrated web server provides web-based administration and configuration

• Telephone keypad configuration via display menu/navigation

• Automated provisioning and upgrade via HTTPS, HTTP, TFTP

• Asynchronous notification of upgrade availability via NOTIFY

• Nonintrusive in-service upgrades

• Report generation and event logging

• Statistics transmitted in BYE message

• Syslog and debug server records: configurable per line

Power supply

• Power supply is optional and is purchased separately

• Models: Cisco PA100-NA, PA100-EU, PA100-UK, PA100-AU

• Switching type (100-240V) automatic

• DC output voltage: +5 VDC at 2.0A maximum

• Power adapter: 100-240V 50-60 Hz (26-34 VA) AC input

Physical interfaces

• Two 10/100BASE-T RJ-45 Ethernet ports (IEEE 802.3)

• Handset: RJ-9 connector

• Built-in speakerphone and microphone

• Headset 2.5mm jack

Indicator lights/LEDs

Speakerphone on/off button with Light Emiting Diode

• Headset on/off button with LED

Mute button with LED

 Message waiting Light Emiting Diode

Body dimensions (W x H x D)

8.42 x 8.35. x 1.73 in. (214 x 212 x 44 mm)

Unit weight

2.00 lb ( 0.9 kg)

Operating temperature

32º ~ 104ºF (0º ~ 40ºC)

Storage temperature

-4º ~ 158ºF (-20º ~ 70ºC)

Operating humidity

5% to 95% noncondensing

Storage humidity

5% to 95% noncondensing

Table 2 compares the SPA502G with other Cisco SPA 500 Series IP Phones.

Table 2. Cisco SPA500 Series IP Phone Comparison

 

Model

Voice Lines

Ethernet Ports

High-Resolution Graphical Display

PoE Support

SPA501G

8

2

No

Yes

SPA502G

1

2

Yes

Yes

SPA504G

4

2

Yes

Yes

SPA508G

8

2

Yes

Yes

SPA509G

12

2

Yes

Yes

SPA525G/SPA525G2

5

2

Color

Yes

Tables 3 and 4 give part numbers for the Cisco SPA502G and optional support and accessories.

Table 3. Ordering Information

 

Part Number

Description

SPA502G

Cisco SPA502G 1-Line IP Phone

CON-SBS-SVC1

3-year Cisco Small BusinessSupport Service

Table 4. Optional Accessories

 

Part Number

Description

MB100

Wall-mount brackets for SPA500, CP500, and SPA 900 Series

PA100-NA

Power supply for SPA500, CP500, and SPA 900 Series-5V/2A (North America style plug)

PA100-UK

Power supply for SPA500, CP500, and SPA 900 Series-5V/2A (UK style plug)

PA100-EU

Power supply for SPA500, CP500, and SPA 900 Series-5V/2A (EU style plug)

PA100-AU

Power supply for SPA500, CP500, and SPA900-5V/2A (AU style plug). Power supply for SPA500 and SPA 900 Series-5V/2A (NA)

WBP54G

802.11b/g wireless bridge

Service and Support

The Cisco Small Business Support Service provides three years affordable peace of mind coverage, to help protect your investment and derive maximum value from your Cisco Small Business solution. The subscription-based service offers software updates, telephone and online chat access to the Cisco Small Business Support Center, and next business day hardware replacement.

Cisco Small Business products are supported by professionals in Cisco Small Business Support Center locations worldwide who are specifically trained to understand your needs. The Cisco Small Business Support Community, an online forum, enables you to collaborate with your peers and reach Cisco technical experts for support information.
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